Information Center
Camera Bits, Inc is available to assist you Monday through Friday, 9am to 5pm Pacific Standard Time. We generally respond to emails and voicemails within 24 hours, but please allow extra time if you contacted us after 12pm Friday afternoon, or if we are closed for a major holiday.
If we have not responded to your email or voicemail after 48 hours (excluding the above), please contact us again as there may have been a problem receiving your message. Thank you.
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Please provide us with as many details as possible, like the operating system you use, and the version of Photo Mechanic you're running, make and model of your camera, the types of files you're using (JPEG, NEF, CR2, TIFF, PSD, DNG, etc.), and what you were doing when the issue occurred.






